Contacting The MyCityRocks Ticket Exchange
Tickets are shipped by each ticket seller from their locations around the world, and are not stocked or shipped from our corporate office.
For ticket-related inquiries, you can reach us by email at:
CustomerSupport@MyCityRocks.com.
But for fastest response, please call us.
From the USA and Canada, you can reach our Customer Service Support Center toll free at:
1-866-968-2386.
Our customer service phone line is staffed from 7:00 am - 1:00 am Eastern Time seven days a week.
We also have answers to many common questions posted online using this link to the MyCityRocks Ticket Exchange Frequently Asked Questions as well as an online Smart Ticket Buying Guide.
If you are calling from outside the United States or Canada, then you can reach us at:
+1 860-870-3400
and select the option for customer support. Mention that you are calling with regards to "tickets.MyCityRocks.com".
Our corporate office is unable to process ticket-related inquires. For non-ticket related matters, our corporate office can be contacted using this form or at the following address:
MyCityRocks
2323 Clear Lake City Blvd., Suite 180-139
Houston, Texas 77062
281-480-3770 (please do not use this number for ticket inquiries)