Call MyCityRocks Ticket Exchange at 1-866-968-2386
Tickets are shipped by each ticket seller from their locations around the world, and are not stocked or shipped from our corporate office. For ticket-related inquiries, you can reach us by email at:
But for fastest response, please call us.
From the USA and Canada, you can reach our Customer Service Support Center toll free at:
Our customer service hours are slightly reduced during the coronavirus/COVID-19 situation. Sales, General Information and Support are provided by phone from 9AM to 10PM ET (7 days a week). Customer Service is provided by phone from 9AM to 8PM ET (7 days a week).
We also have answers to many common questions posted online using this link to the MyCityRocks Ticket Exchange Frequently Asked Questions as well as an online Smart Ticket Buying Guide.
If you are calling from outside the United States or Canada, then you can reach us at:
and select the option for customer support. Mention that you are calling with regards to "tickets.MyCityRocks.com".
Our corporate office is unable to process ticket-related inquires. For non-ticket related matters, our corporate office can be contacted using this form or at the following address:
791 Price Street #144
Pismo Beach, CA 93449
281-480-6300 (please do not use this number for ticket inquiries)